Your Rights as a Donor

The Donor Bill of Rights is developed in part by the Association of Fundraising Professionals and upheld by Moorelands Community Services.

For questions or concerns about your rights as a Moorelands Community Services donor, please e-mail Patricia Jacobs or phone her at 416-466-9987 ext. 308.

As a donor, you have the following rights and expectations from a charity when you give:

1. To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
2. To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
3. To have access to the organization's most recent financial statements.
4. To be assured their gifts will be used for the purposes for which they were given.
5. To receive appropriate acknowledgement and recognition.
6. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
8. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
9. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
10. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

An important message to our supporters

Moorelands Community Service places a high value on our relationship with you, our donors. Without your support we would not be able to achieve our mission to help kids shape brighter futures. We thank you for your commitment to us.

We believe that transparency and accountability are essential to our success. With this in mind, we have recently joined
Imagine Canada 's Ethical Code Program.

The Ethical Fundraising and Financial Accountability Code lays out a set of standards for charitable organizations to manage and report their financial affairs responsibly. By adhering to these standards, we are complying with generally accepted practices for soliciting and managing donor dollars. This is important because you, our supporters, are entitled to transparency and the greatest impact possible for your investment in us.

If you have any questions about our adherence to the Ethical Code, please feel free to e-mail Patricia Jacobs or phone her at 416-466-9987 ext. 308, or download/request a copy of our financial statements. You can also download the Ethical Code itself by going to www.imaginecanada.ca.